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Cookie Policy

Last updated: October 19, 2026

This policy explains the cookies and similar technologies DOCH FX INC (trading as Luvngift) uses on www.luvngift.com, and how you can control them.

What cookies are

Cookies are small files a website stores in your browser. Similar technologies, such as your browser's local storage, work in much the same way. We describe all of them here.

Essential cookies

These are needed for the site to work: to sign you in, keep your account secure and take payments. They do not need your consent and cannot be switched off without breaking those features.

NamePurposeLasts
accessTokenKeeps you signed in. Only our servers can read it.15 minutes
refreshTokenRenews your sign-in without asking for your password again. Only our servers can read it.7 days
sessionTells the site you are signed in, so it shows the right pages7 days
cookie_consentRemembers your cookie choice1 year
Stripe cookies (__stripe_mid, __stripe_sid)Set by Stripe on checkout pages to prevent card fraudUp to 1 year

Browser storage

NamePurposeLasts
auth-user (local storage)Remembers whether you are signed in. It holds no personal details.Until you sign out
luvngift.guestChat (local storage)Lets you continue a support chat without an accountUntil you clear it
customGiftDraft (session storage)Keeps a custom gift request you are writing if you sign in part-way throughUntil you close the tab

Analytics (only with your consent)

If you choose Accept all, we load two tools from our host, Vercel:

  • Vercel Web Analytics counts page visits and shows which pages are popular.
  • Vercel Speed Insights measures how quickly pages load on real devices.

Neither tool sets cookies, and neither identifies you or follows you across other websites. We still ask first, and neither loads until you accept. If you reject them, or later change your mind, they do not run.

Error reports

If a page breaks in your browser, we receive a technical error report through Sentry so we can fix it. It sets no cookies, and the report excludes your cookies and anything you typed into forms. We treat this as necessary to keep the site working.

Signing in with Google

If you choose to sign in with Google, you are taken to Google's site, where Google's own cookies apply. See Google's privacy policy for details.

What we do not use

We do not use advertising or tracking cookies, we do not sell information collected through cookies, and our emails contain no tracking pixels. If that ever changes, we will update this policy and ask for your consent first.

Changing your choice

Choose Cookie settings at the bottom of any page to change your choice at any time. You can also delete cookies in your browser settings. If you delete essential cookies, you will be signed out.

Mobile app

The Luvngift app does not use cookies or analytics. It stores your sign-in securely on your device so you stay signed in.

Changes and contact

If we change this policy, we will update the date at the top. Questions: info@luvngift.com. See also our Privacy Policy.