Frequently asked questions

Choose a curated bundle for your occasion or build a custom gift, enter the recipient’s delivery address in Nigeria, add a personal message, and pay securely with your card. Our trusted partners in Nigeria source, pack, and hand-deliver the gift — no contacts on the ground required.

Each bundle shows its own estimated delivery window, and you’ll see that window again on the order review before you pay. Timing depends on the bundle and destination — major cities are fastest; more remote areas take a little longer. You’ll receive status updates by email and SMS, and you can track the order from your account at every stage.

We deliver nationwide — including Lagos, Abuja, Port Harcourt, Ibadan, Kano, Benin City, Enugu, and beyond. If your recipient has an address in Nigeria, we can reach them. Deliveries outside the major cities can take a little longer.

Delivery within Nigeria is included in the bundle price — there is no separate delivery fee. The total shown on the order review before you pay is the amount you are charged.

Your card is charged when you complete payment at checkout, after you have reviewed the full order and total. Nothing is taken before that. Custom gift requests work differently: you submit the request with no payment, we price it, and you pay only once you have seen and accepted the quote.

You can pay in US Dollars (USD), Canadian Dollars (CAD), or British Pounds (GBP). Prices are shown in your local currency automatically, so there are no conversion surprises at checkout.

Yes. All payments are processed by Stripe with bank-grade encryption. Your full card details never touch our servers.

No. The invoice is sent only to you, the buyer. Your recipient receives the gift along with any personal message you include — never a price or receipt.

Absolutely. During checkout you can add a personal message that we present beautifully with the gift, so it feels personal even from thousands of miles away.

Yes. You’ll see each status change — from processing to on its way to delivered — in your account as it happens, with notifications by email and SMS and a photo when it’s delivered.

Use our custom gift builder to describe exactly what you want. Our team will source and curate it for you, then deliver it anywhere in Nigeria.

Yes — a free account lets you save your billing address, follow your deliveries, and view your invoices.